Frequently Asked Questions
How to place an order?
Contact customer service to confirm product models, configuration, and quantity. We will provide a Proforma Invoice. After a 30% deposit, we prepare the products (generally 10-15 days). Once completed, pay the balance for delivery.
What are your core advantages?
We provide consistent high-quality products, competitive and reliable pricing, and fast, professional customer service to ensure customer satisfaction.
What is the minimum order quantity (MOQ)?
The minimum order quantity is 1 unit. We offer significant discounts for large quantity orders.
How do you handle shipping and tracking?
We coordinate with freight forwarders and provide tracking information. Our team notifies you as the shipment approaches your location to help you prepare for customs clearance.
Do you provide after-sales support?
Yes, we have a dedicated after-sales team ready to follow up on your feedback and assist with any post-purchase requirements.
Which types of vehicles can you supply?
In addition to diesel forklifts, we can supply all brands of electric vehicles (EVs) and various construction machinery.