Frequently Asked Questions
Are you a factory or a trading company?
We have our own manufacturing facility dedicated to producing high-quality concrete pumping equipment.
What is the brand of the oil pump used?
The equipment utilizes world-class components, typically featuring Germany Rexroth or Korea Kawasaki oil pumps.
Is the motor power electrical or diesel?
Both types are available. The electric version is designed for 380V 50Hz power supplies.
How long is the guarantee period?
We provide a 1-year warranty for non-easy-wear parts, strictly adhering to our quality assurance terms.
What are the accepted payment terms?
Generally, a 30% advance payment is required, with the balance due before delivery or via L/C.
Do you provide after-sales service?
Yes, we provide professional video technical support and have overseas technicians available for maintenance in various regions.
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